We at namenecklaceworld do all we can to insure that the jewelry you ordered will be delivered free of any defect and just as you ordered it.
However, if it happens that you receive damaged or incorrect merchandise, please contact us immediately by e-mail: firstname.lastname@example.org and we will be sure to send you a new piece of jewelry right away.
If this is not possible, we will give you credit or, if necessary, a refund.
At namenecklaceworld we create your jewelry especially for you, once you have confirmed your order and paid for it.
We do not keep an inventory of ready-made merchandise, since each piece is unique and designed for a specific customer. Any piece that is returned to namenecklaceworld will never be sent to another customer.
With this in mind, name necklaces Com ask you to be very careful to fill out your order exactly as you want it. namenecklaceworld website is also built to make it as easy as possible for you to place your order correctly. However, if you receive a piece of jewelry that you ordered and it turns out that it is not what you expected, we will be able to return your payment, minus 20% for delivery and handling costs.
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